How Payment Records Enter Our Policy
Our Privacy Policy covers the details you provide during account creation, including your phone number, verification details and login activity. We also record transaction references needed to match a cashier request with DANA, OVO, GoPay, QRIS, bank transfer or virtual account status. These records help us
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investigate a missing receipt without asking you to share a wallet password or private message content. Device type, browser settings, approximate connection data and pages visited may be logged to protect account access and understand errors. We use this data for account operation, fraud checks, support
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replies and legal obligations, not for unrelated purposes. Retention depends on the record and the reason it was collected. Where local law permits, you can ask what we hold, request a correction or ask about deletion limits. Access to the account and related services depends on
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local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.